Information for our partners
Information for our partners
Dear Partner,
Following the rail accident that occurred October 28th, near Urda, we inform you that the indicated services for October 29th and 30th have been canceled: please consult the list of canceled services for those dates.
Affected customers have been duly informed via the contact details provided in their bookings.
Additionally, a full refund of the amount paid will be processed automatically using the original payment method used for the purchase.
Your agency does not need to perform any additional steps or actions.
We appreciate your understanding and cooperation.